RAD RECRUITER PRIVACY POLICY

Last Updated: September 2026

At Rad Recruiter, we respect the privacy of our customers, recruiting teams, and job applicants whose information is processed through our platform. This Privacy Policy (“Policy”) explains how Rad Recruiter collects, uses, stores, protects, and processes information when you visit our website, create an account, use our software, or interact with our services.

1. Information We Collect

Rad Recruiter may collect several types of information depending on how you interact with our website and platform.

Website & Contact Information

When you contact us, request a demo, submit a form, or communicate with our team, we may collect:

  • Your name
  • Company or organization name
  • Business email address
  • Phone number
  • Job title or role
  • Information about your recruiting needs
  • Information you voluntarily provide through forms, support requests, or other communications

Account Information

When you create or use a Rad Recruiter account, we may collect information necessary to establish and administer your account, including account credentials, user information, subscription details, and account preferences.

Candidate Information

Customers may use Rad Recruiter to process information relating to job applicants and candidates.

Depending on how the Customer configures the platform, this information may include:

  • Names and contact information
  • Resumes and application materials
  • Employment history and qualifications
  • Job application information
  • Responses to screening questions
  • Candidate communication history
  • Interview scheduling information
  • Other information submitted by or about a candidate during the recruiting process

Technical & Usage Information

We may automatically collect certain technical information when you access our website or platform, including IP address, browser type, device information, operating system, pages viewed, referring pages, approximate usage information, and other standard website or application activity data.

We may use cookies and similar technologies to operate, secure, analyze, and improve our website and services.

2. How We Use Information

We use information collected through our website and platform to provide, operate, maintain, secure, and improve Rad Recruiter.

This may include:

  • Providing access to the Rad Recruiter platform.
  • Processing and managing customer accounts.
  • Automating applicant screening and qualification workflows.
  • Facilitating candidate communications and follow-up.
  • Supporting interview scheduling.
  • Providing customer support and technical assistance.
  • Managing subscriptions and billing.
  • Maintaining platform security and preventing unauthorized activity.
  • Monitoring platform performance and reliability.
  • Improving platform functionality and user experience.
  • Communicating service updates, security notices, and important account information.
  • Sending marketing communications where permitted by law and subject to applicable opt-out rights.

3. Customer Data & Candidate Information

Rad Recruiter provides software that enables customers to automate portions of their recruiting workflow.

When a customer submits or processes candidate information through Rad Recruiter, the customer generally determines the purposes for which that information is collected and processed.

Rad Recruiter processes customer and candidate information as necessary to provide the services requested by the customer and according to the customer’s configuration and applicable agreements.

Customers are responsible for ensuring that they have the appropriate rights, permissions, notices, and legal basis to collect and process candidate information through the platform.

4. Artificial Intelligence & Candidate Data

Rad Recruiter uses artificial intelligence and automated technologies to assist with recruiting workflows.

Depending on the services and features being used, candidate information may be processed to:

  • Analyze resumes and applications.
  • Compare applicant information against customer-defined hiring criteria.
  • Generate or deliver screening questions.
  • Process candidate responses.
  • Assist with candidate qualification.
  • Facilitate automated candidate communications.
  • Assist with interview scheduling.

AI-generated results may not always be accurate or complete. Customers remain responsible for reviewing and using automated outputs appropriately and for making final employment decisions.

Rad Recruiter does not independently determine whether an individual should be hired.

5. Third-Party Services & Integrations

Rad Recruiter may connect with third-party services selected or authorized by the Customer, including ATS platforms, HRIS and HCM systems, calendars, job boards, communication providers, video conferencing services, and other business applications.

When an integration is enabled, information may be transmitted between Rad Recruiter and the applicable third-party service as necessary to provide the requested functionality.

Third-party services operate under their own privacy policies and terms of service.

Rad Recruiter is not responsible for the privacy practices or security practices of third-party services that customers choose to connect to the platform.

6. Communication Services

Rad Recruiter may use third-party communication providers to facilitate SMS, email, and other communications between customers and candidates.

Depending on the configuration of the customer’s account, information such as candidate contact information, message content, delivery information, and communication history may be processed by those providers.

Customers are responsible for ensuring that their use of candidate communications complies with applicable laws and regulations, including applicable consent and opt-out requirements.

7. Google Workspace & Google API Data

Where Rad Recruiter integrates with Google Workspace services, the platform may access information necessary to provide requested functionality, such as calendar availability and scheduling information.

Rad Recruiter’s use of information received from Google APIs will comply with applicable Google API Services User Data Policy requirements.

Rad Recruiter does not use Google Workspace API data to develop or train generalized artificial intelligence or machine learning models.

8. How We Share Information

Rad Recruiter does not sell customer information or candidate information to data brokers.

We may share or disclose information when reasonably necessary to provide the Services, including with:

  • Service providers that host, maintain, secure, or support the Rad Recruiter platform.
  • Third-party integration providers authorized by the Customer.
  • Communication and scheduling providers used to provide requested functionality.
  • Professional advisors, such as attorneys, accountants, or auditors, when reasonably necessary.
  • Government authorities or other parties when required by law, legal process, or to protect rights, safety, or security.

We may also disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.

9. Data Security

Rad Recruiter uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information processed through the platform.

These measures may include:

  • Encryption of data in transit.
  • Security controls designed to protect stored information.
  • Access controls and authentication measures.
  • Monitoring for unauthorized access and suspicious activity.
  • Security updates and vulnerability management.
  • Administrative controls governing access to customer information.

No internet-based service can guarantee absolute security. Customers are also responsible for protecting their account credentials and maintaining appropriate security practices within their organization.

10. Data Retention

Rad Recruiter retains information for as long as reasonably necessary to provide the Services, maintain customer accounts, satisfy contractual obligations, resolve disputes, comply with legal requirements, maintain security, and fulfill legitimate business purposes.

Customer and candidate data may be retained according to the customer’s account configuration, applicable service agreements, and applicable legal requirements.

When information is no longer required, Rad Recruiter may delete, anonymize, or otherwise dispose of it in accordance with its applicable retention practices and legal obligations.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including rights to:

  • Request access to personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally applicable.
  • Request information about how personal information is processed.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.

The availability of these rights depends on applicable law and the circumstances of the processing.

If you are a job applicant whose information was submitted through a Rad Recruiter customer, your request may need to be directed to the company or organization to which you applied because that organization may control the hiring-related use of your information.

12. Children’s Privacy

Rad Recruiter is a business-to-business recruiting platform and is not directed toward children.

We do not knowingly collect personal information directly from children for purposes unrelated to legitimate employment processes.

13. Marketing Communications

We may use business contact information to send product updates, educational information, announcements, or marketing communications where permitted by applicable law.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional, security, account, and other service-related communications may continue when necessary to provide the Services.

14. International Data Processing

Depending on the location of our customers, service providers, and infrastructure, information may be processed or stored in countries other than the country in which it was originally collected.

Where required by applicable law, Rad Recruiter will implement appropriate safeguards for applicable international data transfers.

15. Business Transfers

If Rad Recruiter is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, customer and other information may be transferred as part of that transaction.

Any such transfer will remain subject to applicable privacy obligations and agreements.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, technology, business practices, or applicable privacy laws.

When we make changes, we will update the “Last Updated” date at the top of this Policy.

Where required by applicable law, we will provide additional notice of material changes.

17. Contact Us

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact Rad Recruiter through our website.

Rad Recruiter
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