Billing & Account
Manage Your Account.
Know Your Usage.
Manage your organization profile, recruiter access, plan allowances,
monthly usage, subscription status, and account information from Rad Recruiter.
Account Management At A Glance
Plans
Starter, Growth, and Scale plans for different hiring volumes.
Usage
Review screened candidates, SMS candidates, seats, jobs, and limits.
Subscriptions
View subscription status and manage billing through the configured billing system.
Recruiter Access
Invite recruiters and manage access to your organization.
Rad Recruiter provides organization administrators with tools to manage plans,
usage, subscriptions, recruiter access, and account information. Billing and
account settings are designed to keep plan limits and organization access visible
in one place.
Billing & Account Explained
Everything covered in the Billing & Account section of the Rad Recruiter
Knowledge Base.
01
What Rad Recruiter plans are available?
Rad Recruiter offers Starter, Growth, and Scale plans designed for hospitality
businesses and recruiting teams with different hiring volumes. Each plan
includes varying levels of recruiter seats, active jobs, candidate screening,
SMS candidate engagement, and feature access.
See the
current pricing page
for available plans and pricing.
02
Is there a free trial?
Rad Recruiter is designed for employers, staffing agencies, recruiting firms,
hospitality businesses, and other organizations looking to streamline and
improve their hiring process. The platform supports both professional hiring
and high-volume hourly recruiting.
Eligible new customers may receive one seven-day Starter trial. Rad Recruiter
uses normalized account identity checks to help prevent duplicate trial accounts
created through common email aliases or similar account variations.
03
Where can I see current plan usage?
Open Billing to view your current usage, including candidates screened,
SMS candidates, recruiter seats, active job postings, plan limits,
and subscription status.
04
How are candidate and SMS overages tracked?
Rad Recruiter tracks monthly screened-candidate usage and unique candidates
contacted through SMS. Included usage and overage units are calculated based
on your organization's subscription plan. Organization administrators can
review usage for billing and account management.
05
What counts as an SMS candidate?
An SMS candidate is a unique candidate contacted by SMS during the billing
month. Multiple messages or reminders sent to the same candidate do not count
as additional included SMS candidates. Message segments may still be tracked
separately for delivery and cost reporting.
06
What happens when a plan limit is reached?
When a hard plan limit is reached, Rad Recruiter prevents the next action that
would exceed the limit, such as adding another recruiter seat or active
hospitality job. The platform will indicate when an upgrade is required.
Existing jobs, candidates, and historical records remain available.
07
How are subscription payments processed?
Rad Recruiter uses RevenueCat and Stripe for hosted checkout and subscription
processing. Rad Recruiter does not store customer credit-card details.
Purchase availability depends on the organization's configured billing setup.
08
How do I update my name or email address?
Open Settings > Account to update your profile information.
Email changes may require verification before the new address becomes active.
09
How do I invite a recruiter who already has a Rad Recruiter account?
Send the invitation to the recruiter's existing account email.
The recipient should select Sign in to accept the invitation
rather than creating another account. If they do not remember their password,
they can use Forgot password.
10
What is the difference between removing organization access and deleting a login?
Removing a recruiter from your hospitality organization revokes their access
to that organization while normally preserving their Rad Recruiter account.
This allows them to use the same login with other organizations or accept
future invitations. Permanent account deletion is a separate administrative action.
Plans Built For Different Hiring Volumes.
Rad Recruiter offers three plan levels. The available allowances and feature
access vary by subscription, including recruiter seats, active jobs, candidate
screening, and SMS candidate engagement.
Starter
Designed for organizations getting started with Rad Recruiter and
managing lower-volume recruiting needs.
Growth
Designed for recruiting teams with greater hiring volume and expanded
usage requirements.
Scale
Designed for organizations managing larger recruiting volumes and
broader platform usage.
Know Exactly What Your Team Is Using.
Billing provides visibility into the usage categories that affect your
organization's plan allowances and account management.
Candidates Screened
Monthly screened-candidate usage tracked against the organization's plan.
SMS Candidates
Unique candidates contacted through SMS during the billing month.
Recruiter Seats
Current recruiter seat usage and plan limits.
Active Jobs
Active job postings compared with the organization's plan allowance.
Subscription Status
Current subscription status and relevant billing information.
What Happens When You Hit A Limit?
Rad Recruiter uses hard plan limits for certain account resources. When a hard
limit is reached, the next action that would exceed the limit is prevented and
the platform indicates when an upgrade is required.
Seat Limit
Adding another recruiter seat is prevented when the organization's
configured seat allowance has been reached.
Job Limit
Adding another active hospitality job is prevented when the active-job
allowance has been reached.
Your Data Remains
Existing jobs, candidates, and historical records remain available
when a hard plan limit is reached.
Manage Account Access
Recruiter access is separate from permanent account deletion, allowing users
to retain their Rad Recruiter login when their access to one organization changes.
Remove Organization Access
Removing a recruiter from your hospitality organization revokes their access
to that organization while normally preserving their Rad Recruiter account.
The recruiter can use the same login with other organizations or accept
future invitations.
Permanent Account Deletion
Permanent account deletion is a separate administrative action. Removing
someone from an organization does not normally delete their Rad Recruiter login.
Hosted Checkout
Rad Recruiter uses hosted checkout for subscription purchases.
RevenueCat
RevenueCat is used as part of subscription processing.
Stripe
Stripe is used for subscription payment processing.
Card Details
Rad Recruiter does not store customer credit-card details.
Subscription Payments Without Storing Card Details.
Purchase availability depends on the organization's configured billing setup.
Ready To Put Rad Recruiter To Work?
Start with a seven-day Starter trial and use Rad Recruiter's recruiting
automation to streamline your hiring process.